Microsoft Services Operations Engineer - Windows Server Administration (6-12 yrs) (Innovalus)

Note Only Immediate Joiners

Only Bangalore candidate

Note / Key highlight :- This role is for Sever administration not for Desktop Admin.

Job Description :

Role Responsibilities :

- Engineer must have very good Windows Server administration/troubleshooting skills and effectively monitor and resolve SCOM alerts.

- Engineer will proactively work within the team on requests & incidents. Engineer will recommend hardware, software and configuration improvements, while managing a number of infrastructure related projects, upgrades, and day-to-day administrative "housekeeping" chores within the environment.

- Responsible for performing monthly Windows Server patching using Microsoft System Centre Configuration Manager (SCCM) and ensure all servers meet patching compliance each month.

- Provides third-level support for the End User Compute team, including working closely with the vendors to troubleshoot critical and complex production issues.

- Good network troubleshooting skills, to determine root cause of outages (desktop vs server vs network infrastructure)

- The role includes a shift-rota covering 7am - 6pm. They will also be required to participate in the out of hours on-call roster (currently 1 week in 7).

Person Specification :

Ability / Expertise Essential :

- Windows Server OS administration & troubleshooting.

- Build, configure and support servers

- Server Patching troubleshooting skills

Desirable : - Only Good to have not Mandatory

- Microsoft System Center Operations Manager

- Microsoft System Center Configuration Manager

- Microsoft Remote Desktop Service/Remote App

- Build, configure and support servers in VMWare & Nutanix virtual infrastructure including DELL, HP & Cisco Blade physical hardware

- MS Exchange 2013/2016

- Skype for Business / Teams

- MS SQL 2008R2/2012/2014/2016/219

- Azure MFA

- Office 365, Microsoft Teams, Skype for Business Online, Intune

- MS SharePoint

- Scripting - PowerShell, Batch

Qualifications

Essential :

- 4+ years experience in a similar role.

- Desirable:

- Degree standard or equivalent.

Personal Attributes :

- This will be a busy role in a team so the successful candidate's behaviours will need to strongly aligned to our values:

- Champion the client: customer service is a passion, cultivates trust, has clarity and communicates well, works with pace and momentum

- Lead the way: innovative and resilient, strong learning agility and curiosity

- Love what we do: Conscientiousness - has high self-discipline, carefulness, thoroughness and organisation, Flexible and adaptable

Performance Criteria :

- Effective system support activities as measured by application and server up time, established service level agreements, and user satisfaction.

- Ability to complete assigned tasks on time.

- Ability to maintain a high level of customer satisfaction.

- Ability to research and address issues while following established procedures with a minimum amount of supervision.

- Effectiveness in identifying and improving standards, guidelines, policies and procedures within the infrastructure.

- Effective management of workload and assigned projects.

Please share below details with updated profile mean while:-

- Total Experience in years :-
- CTC:-
- ECTC:-
- Notice Period :-
- Exp in years - Windows Server OS administration :-
- Exp in years - troubleshooting :-
- Exp in years- Build, configure and support servers:-
- Exp in years -Server Patching troubleshooting skills :-
- Exp in VMware :-
- Exp in patching:-
- Exp in Incidence management :-
- Current location:-

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