Roambee - L1 Support Analyst - Technical Support (1-3 yrs) (Roambee)

Technical Support Analyst - Level L1

- Are you looking to put your administrative and business acumen to work at a fast-growing company? Willing to roll up your sleeves, jump in, and create results working alongside a seasoned, dedicated group of entrepreneurs? Roambee Corporation is revolutionizing the way shipments and assets get monitored around the world in real time. By providing an easy, trusted, on-demand service, we create new opportunities for people to unlock efficiencies, gain more security, achieve improved levels of collaboration, and receive actionable information for supply chain monitoring.

- With 200+ customers in over 15 countries, and offices in the United States, India, Germany, Mexico, Brazil, Dubai, and South Africa, we work with our customers to ensure they have a new degree of control of their shipments than ever thought possible. Roambee has entered several large strategic partnerships worldwide to further drive our vision and mission to reality.

- As technical service analyst you will be a member of Roambee's service operations team in Ahmedabad responsible for providing high-quality technical support for the Roambee products to customers, using incident tracking system. The job involves handling and resolving incidents, problems & complex technical and functional queries from customers.

Your Area of Responsibility :

- Work in 24- 7 monitoring control tower setup for service monitoring, event monitoring & response management. Work from home supported for the right candidate. Work from home for all team members during current COVID pandemic.

- Resolve software and technical queries for the customers efficiently and effectively.

- Constantly upgrade domain knowledge necessary to best handle customer software and technical inquiries.

- Meet end customer requirements maintaining defined response times & issue resolution

- Communicate with end customers & their Vendors or Logistics partners for event monitoring & MIS.

- Meet SLAs like response and resolution times by partnering with peers, L2 and L3 Support organizations

- Collaborate with technical support team members to properly manage customer inquiries and escalate when appropriate.

- Work as a team & partner with technical support members on strategic projects when needed

- Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status.

- Run monitoring reports for usage, performance, and/or availability.

- Create customized reports using Roambee's Honeycomb platform or Excel

- Document solutions for knowledge-base and bring new ideas for innovation and automation excellence into the Support team.

- Participate in internal & external customer calls.

- Active participation in team activities.

What We are Looking For :

- BCA MCA, Bachelor's Degree in ETC. Computer Science Engineering, or related technical discipline

- Having worked as Technical Support.

- Preferred - Telecom, ISP, Technical support /Customer support

- Knowledge about NOC, GSM, GPS, logistics or related fields will be having an edge

- Good analytical skills

- Passion to be a part of a successful and winning team

- Ability to multi-task in a dynamic environment

- Excellent ability to learn and articulate software-related and technical concepts

- Strong attention to detail when communicating with customers (verbal & written)

- Ability to empathize with customers and convey confidence

- Knowledge in working with MS office etc.

- Strong documentation skills

- Familiarity with Jira, Outlook, office 365 & Web applications

- Working knowledge of SQL, Java-related technologies will be an additional advantage

- Works in Shift (Morning Afternoon & Night shifts)

The position begins as soon as we find the right candidate. Compensation is negotiable and depends on experience and skill level. Our compensation consists of salary, performance bonus, and stock options.

Please note :

- This job is in Pune/Ahmedabad, Gujarat, India. The candidate must be authorized to legally work in the country.

- Recruitment agencies: We do not accept unsolicited agency resumes. Please do not forward resumes to this email, our company website email, or any other company location. We are not responsible for any fees related to unsolicited resumes.

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Hypersonix - IT Systems Administrator - Azure/Active Directory (3-6 yrs) (Hypersonix)

Hypersonix.ai is disrupting the Analytics space with AI, ML and NLP capabilities to drive real-time business insights with a conversational user experience, enabling decisioning at the speed of thought. Hypersonix.ai has been built ground up with new age technology to simplify the consumption of data for our customers in various industry verticals. Hypersonix.ai is seeking IT Systems Security Engineers.

Job Description :

- Hands-on experience on designing and developing the automation scripts through Python, Shell, PowerShell scripting

- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware

- Incident analysis/RCAs/troubleshooting and identification of permanent resolutions

- Administer servers, laptop and desktop computers, printers, routers, switches, firewalls, phones, software deployment, security updates and patches

- Hands-on experience in services administration like Azure AD services, OS, VMware, Antivirus, Endpoint vulnerability management.

- Strong understanding of multiple technologies including but not limited to Office365, Antivirus, WLAN, CASB Citrix, file integrity monitoring, etc.

- Support Microsoft 365 Exchange and SharePoint online environment

- Develop procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse.

- Extensive knowledge of ITIL processes

- System administration, supporting multiple platforms and applications

- Stay current with technological developments in systems administration technology and recommends ways to take advantage of new technology.

- Manage office LAN, WLAN network, firewall and Site-to-Site VPN

Requirements :

- B. Tech/ B.E. in IT, EC, Computer Science or equivalent/ relevant.

- 3-6 years of experience.

Certifications :

- CCNA/CCNP

- Cleared Microsoft SCCM Intune Certification Exam 70-696.

Desirable Skills :

- Ability to multi-task, prioritize and be comfortable working within an ever-changing environment

- Ability to communicate effectively, both verbally and in writing

- Ability to work unsupervised and in a team environment

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Senior Desktop Support Executive - WSUS/Active Directory (4-10 yrs) (Career Shaper)

The Sr. Desktop Support Engineer will be part of the service desk team and will provide 1st and 2nd line technical support to the client and their end-user.

1. Must be proficient and experienced in deploying, configuring, and maintaining Windows 7,8 & 10 and non-Windows devices and technologies

2. Should understand Active Directory

3. Should have performed user management and rights management

4. Should have experience on working with patch management solutions (WSUS / SCCM / In-Tune)

5. Sound experience on Anti-Virus configuration and monitoring

6. Excellent knowledge of Office 365 applications

7. Working on productivity suites and Desktop application

8. Working knowledge of Active Directory knowledge and usage

9. Handling Outlook and Mailbox related issues

10. Basic knowledge on Switch, Router and Firewall functionalities

11. Should have knowledge of network and local printer

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Technical Consultant - Dynamics AX/365 Platform (5-8 yrs) (Intellect Resource)

Job Responsibilities and Requirements : 

- Minimum 5+years of experience in the IT industry

- Development experience in Dynamics AX 2012 R3 development, including Inventory management, Product Information management and Warehouse management.

- Expertise in at least 1 end to end implementation for Dynamics AX and develop, document, test and support client's business.

- Proficient in the delivery and execution of the project tasks designed to implement Microsoft Dynamics AX Solutions.

- Ability to provide daily status reports in the format prescribed. Follow the project process and best practices.

- D365 hands-on Exp.

- Hand on functional Expertise on accounts payable, accounts receivable & Inventory management

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IT Service Desk - Operations Support/Backup (2-5 yrs) (ArrowPoint Management Services)

Must-Have :

- Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills

- Willingness to work in any shifts including night shifts

- Accountable to answer customer requests and assisting customer either by email/chat or over the phone

- Should be flexible for voice support

- Ability to understand customer issue and route to the appropriate team

- Should be ITIL Foundation certified

- Must be a strong cross-team collaborator

- Requires the ability to thrive in a demanding, fast-paced 24*7- 365 operations support environment, which may occasionally require working after normal business hours or weekends.

- Candidates might need to extend support during Week Offs depending on the business requirement

- Basic knowledge about Systems, backup and Network

- Ability to drive higher Customer Satisfaction and maintain the defined SLA's and KPI's

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Senior MS Dynamics 365 Developer - Implementation & Support (6-10 yrs) (Talent kettle)

Job Description :

- As a Dynamics 365 System Administrator, you will provide support and troubleshooting services on issues with the platform and any third-party tools. You will also manage the security, users, roles, profiles and groups.

- You will be required to lead the development of new CRM functionality by the organisation during their period of transformation and once in Business-As-Usual. You will work closely with Global Product Owners to implement changes and enhancements and to help grow the modules and process on the Dynamics 356 platform.

- You will act as the Business-As-Usual point of contact for the CRM system across Europe and be responsible for maintaining and supporting the system ensuring the system is kept up to date with the latest upgrades and updates.

Your duties will include :

- System administration

- Support and customization

- Configuration of the Dynamics CRM system.

- Providing 2nd level Dynamics 365 Incident analysis and support, resolving incidents as appropriate within the specified guidelines.

- As a member of the Service Desk 2nd/3rd line team, act as technical escalation for the 1st line team, assigning calls to the relevant technical specialist where initial problem determination is not possible.

- Working cooperatively with team members and colleagues, contributing positively and constructively to the achievement of team and organizational objectives, taking proactive accountability and ownership of own actions

- Taking proactive responsibility for communication during Major Incidents, providing updates as required

- Accurately logging and maintaining real-time updates for all Service Desk Incidents (tickets) using our Service Management Tool, ensuring appropriate communication with colleagues and key stakeholders at all times.

- Performing trend analysis, identifying and reporting trends to the Service Desk Manager so that the appropriate corrective action can be taken.

- Proactively escalating Incidents when Service Level targets are expected to be breached, or where technical or functional escalation is needed.

- Enacting small non-critical changes and updates to the system as required.

Job Responsibilities :

- To comply with safeguarding policies, procedures and code of conduct

- To demonstrate a personal commitment to safeguarding and student/colleague wellbeing

- To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy

- To engage in safeguarding training when required

Job Requirements :

- Strong technical and hands-on understanding of Dynamics 365 CE

- Experience with customization and configuration of Dynamics CRM

- Experience with workflows and UAT testing

- Experience with responsibilities of a System Administrator, for example, support/upgrades, configurations, maintenance, etc.

- Hands-on experience of Microsoft Dynamics CRM development

- Experience supporting global applications

- Experience supporting external customer-facing platforms

- Demonstrable experience in a Customer/Technical Support environment

- Thirst for further development and learning

- Strong communication skills (written/spoken)

- Well-organised with attention to detail

- Good customer approach/very customer-centric

- Self-starter, ready to hit the ground running

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American Express - Engineer I - Java/Golang (8-14 yrs) (American Express)

Job Description :

 

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we- re supporting our customers- financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what- s possible - and we- re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

American Express Global Card Network Platform authorizes and processes all of the company- s customer card transactions. The Card Network platform is the critical back bone for all of American Express card transactions, and is a near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.

 

American Express is making strategic investments in new card network products and platforms to allow the company to meet its ambitious global growth agenda. American Express is looking for strong leaders and engineers to be part of high energy and efficient teams that will build and support our next generation card network systems.

As an Engineer in the Site Reliability Engineering team, you will be part of a group of hands-on engineer building and maintaining highly available and scalable distributed system on the cloud that supports the company's long-term strategy and vision. Your primary responsibility is to be an active participant in the design and development of optimization and enhancement efforts for our next generation distributed transaction platform supporting Amex card transactions.

Key Initiatives :

- High Availability, Resiliency and Performance Engineering on Cloud

- Self-service developer experience improvement automation services

- Platform reliability

Responsibilities Includ e:

- You will be an active participant in the design and building of automation and service optimization initiatives as part of the Nemo SRE group.

- Working with other team members in SRE and application developers in day to day activities and helping in review of design, coding and the SDLC tasks.

- Build POCs to experiment new technologies, databases and other application infrastructure.

- Be acutely aware of new technologies and open-source products to build low latency distributed systems.

- Be part of an innovation and experimentation organization, engage in fun and outcome-oriented culture, and always 

be ready to try new concepts without fear of failure.

- Collaborate with peer technology and product teams across different locations.

Minimum Qualifications:

- You have Computer Science / Information Systems degree, or equivalent with at-least 8+ years of work experience.

- Strong implementation experience using one of the languages like Python/ Go / Java. Keen understanding of how to build highly performant systems with such languages.

- Hands on experience in building distributed micro-service systems, experience with Service Mesh products/frameworks like such as Envoy, Linkerd, Istio, gRPC/ProtoBuf; Distributed System Management/tracing and monitoring such as Zipkin/Jaeger, ELK Stack, Prometheus highly preferred.

- Have experience in designing and building Cloud native applications. Experience in cloud platforms like Docker, Kubernetes, OpenShift are a plus.

- Experience in using NoSQL databases and distributed messaging systems such as Redis, Kafka, Couchbase, Cassandra in the context of low latency and high transaction volume systems.

- Experience working in DevOps teams and Scrums.

- Ability to learn and deep dive into new technology and business domains, question status quo and think outside of the box.

- Have excellent written and verbal communications skills. Experience with financial services organization is highly preferred.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

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Intuitive Technology Partners - System Engineer - OFFICE 365 & Exchange (5-15 yrs) (Intuitive Technology Partners)

Start Date : ASAP

Job Description: Systems Engineer - Office 365 and Exchange

Must Have Skills :

- Hands on experience in migration of mailboxes from exchange 2010/2013/2016 to Office 365

- Hands on experience in migration of public folders from exchange 2010/2013/2016 to Office 365

- Hands on experience in migration of exchange 2010/2013 to exchange 2016

- Knowledge about hybrid environment

- Knowledge about hybrid mail flow ( centralized and de- centralized)

- Knowledge about compliance and protection management like retention policies,filters,e- discovery,DLP,quarntine

- Knowledge about mail flow connectors,SPF,DKIM,DMARC

- Knowledge about Azure active directory, MFA, group license

- Knowledge about calendar free/busy sharing

- Knowledge about Lync, Skype for business,Teams,Sharepoint

- Hands on experience in On- Prem exchange servers 2010/2013/2016

- Knowledge about DAG servers, relay servers, mail routing

- Strong troubleshooting skills on DAG, mailbox database and routing issues

- Knowledge about Intune, MAM, MDM and conditional access policies

- Excellent Customer Service oriented professional

- Take initiative and feel responsible for your work environment

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SPA Enterprise Services - MS Dynamics 365/F&O Consultant - Implementation & Support (5-8 yrs) (S P A Enterprises Info Services (India) Pvt Ltd)

Job Requirements :

- Bachelor's degree with 5.0 + years of experience in Dynamics 365 Finance & Operations

- Expertise in developing and customize tables, forms, reports, Queries and classes.

- Expertise in Dynamics 365 Finance and Operations Customizations.

- Expertise in Deployment, data refresh and build in AX 2012 and D365FO.

- Worked on implementation and support projects.

- Delivering best solution, responsible for Preparation of TDD, User training.

- Experience in Data import export Framework in AX 2012 R2, AX 2012R3 and D 365.

- Performed upgrade from 2012 R2/2012 R3 to D365Upgrade.

- Having good communication with client and Ability to interpret the needs and customize the requirements

- Good understanding of LCS (Life Cycle Services) and Azure Devops.

- Working experience with Team Foundation Server (TFS and VSTS)

- Experience with software build and deploy tools (Microsoft Releases).

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IOTAP - Software Engineer - ASP/.Net (3-12 yrs) (IOTAP)

Job Description - Integrations Engineer - WFH Any part of India

Work 365 is a subscription management and billing automation platform built on Dynamics 365. We- re expanding our team and are looking to hire a software engineer that lives and breathes code and is sharp as a tack! Join our team and never again have - just another day at work- .

Responsibilities :

As a senior member of the development team, you will be expected to:

- Build integrations with third party applications using APIs.

- Import & export data from/to third party systems.

- Build APIs for third party consumption.

- Translate business requirements into viable software solutions.

- Leverage software engineering best practices and design patterns to develop reusable software components that solve complex business problems.

- Enhance existing inhouse frameworks and participate in building new frameworks where/when applicable.

- Work across platforms to deliver a successful outcome to the business requirement.

- Write unit & reconciliation tests against your own code.

- Conduct code reviews of others and participate in reviews of your code.

- Defend your design decisions against the backdrop of the long-term business goals.

- Identify and fix issues in software design, code and/or deployment processes.

- Participate in and improve the current release management process.

- Work with the product management team to have features documented and marketed.

- Conduct internal feature training to sales and support team.

- Participate in the support process by being an L3 point of escalation.

- Exercise discretion and caution when working with confidential information.

Skills Required

The ideal candidate will have the following skills

- Strong grasp of Microsoft .net framework concepts.

- Strong grasp of and experience with building applications using ASP.net MVC, including Web API.

- Strong grasp of designing software code using object-oriented programming paradigms and design patterns.

- Working knowledge of authentication protocols such as OpenID & OAuth.

- Strong grasp of and experience in building integrations with third-party platforms.

- Demonstrable ability of working with an existing integration platform.

- Demonstrable ability of solving complex problems by applying principles such as reduction, separation of concerns, DRY or KISS.

- Demonstrable ability of having used libraries for supporting functions such as logging, ORM, exception handling, dependency injection and/or others.

- Familiarity with the Task Parallel Library (TPL) and the asynchronous programming paradigm.

- Familiarity with SQL Server programming (T-SQL, stored procedures, triggers, etc.).

- Any experience with Dynamics CRM will be advantageous.

- Any experience with Cloud platforms (Azure, AWS, Google Cloud) will be advantageous.

The Ideal Candidate Profile

Successful applicants will have a profile similar to the following.

- Fire-in-the-gut- passion about creating beautiful outcomes from technology.

- Takes extreme pride in their work, to the point that it almost becomes personal.

- Is on a constant cycle of improvement through self-learning and absorption of critical constructive feedback.

- Dislikes repetitive boiler-plate type of code and actively seeks ways to overcome its proliferation in the system.

- Is a well-respected, productive and contributing member of the development team.

- Is a strong advocate for the company, its products and services; both internally and externally.

- Bachelor's degree (or equivalent) in Computer Science, Computer Engineering or related discipline.

- At least 5 years of relevant experience.

- Knowledge of software engineering best practices and coding standards.

- Experience in the full software development lifecycle including code reviews, source control management, build processes, testing and operations.

- Ability to work efficiently with minimum supervision.

- Experience developing SaaS products will be hugely advantageous.

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American Express - Senior Software Engineer - Performance Engineering (5-10 yrs) (American Express)

Job Description :

You Lead the Way. We- ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we- re supporting our customers- financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what- s possible - and we- re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

American Express Global Card Network Platform authorizes and processes all of the company- s customer card transactions. The Card Network platform is the critical back bone for all of American Express card transactions, and is a near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.

 

American Express is making strategic investments in new card network products and platforms to allow the company to meet its ambitious global growth agenda. American Express is looking for strong leaders and engineers to be part of high energy and efficient teams that will build and support our next generation card network systems.

As a Senior Engineer, you will be a hands-on engineer building highly available and scalable distributed system on the cloud that supports the company's long-term strategy and vision. Your primary responsibility is design and develop our next generation distributed transaction platform supporting Amex card transactions.

Key Initiatives :

- Card Transaction Engine and Transaction Routing

- Payment Tokenization and API platform

- Platform Engineering and Foundational Capabilities of distributed systems

- High Availability, Resiliency and Performance Engineering on Cloud

Responsibilities Include :

- Development of performance and scalability assessment strategies for large, complex ecosystems deployed across on-prem, cloud, hybrid landscapes with a multitude of tech stacks (3-tier, 2-tier, databases, data warehouses, web services, analytics, big data etc.)

- Performance- profiling, tuning and identification of performance bottlenecks

- Performance testing/ capacity planning for cloud and hybrid cloud deployments

- Utilize performance monitoring tools like DynaTrace, NewRelic, Prometheus etc. for analysis and bottleneck identification

- Contribute to high level design as well as detailed design of complex subsystems with emphasis in high availability and low latency.

- Performance/Load testing using JMeter

- Work with developers and participate in design and code reviews as required

- Embrace a culture of innovation and experimentation, engage in fun and outcome-oriented culture, and always be ready to try new concepts without fear of failure

- Collaborate with peer technology, and product, teams across different locations

Minimum Qualifications :

- Computer Science / Information Systems degree, or equivalent with minimum 8 years of work experience

- 5+ years of experience in performance engineering/tuning

- 3+ years of hands-on experience developing and executing performance tests using JMeter scripts

- Extensive experience in workload modeling leveraging tools/utilities like Splunk, ELK etc.

- Performance profiling experience utilizing tools like Dynatrace, NewRelic, Prometheus etc.

- Performance tuning experience, identification of bottlenecks, poor queries etc.

- Basic understanding of infrastructure (physical, virtual, cloud etc.) and hardware (processor, storage, network switches, routers etc.)

- Experience working on a variety of architectures, preferably for systems spanning a large ecosystem

- Extensive experience in workload profiling, capacity planning, scalability analysis etc.

- Experience leveraging performance monitoring utilities/tools

- Proficiency in at least one programming language (e.g. Java/Python)

- Experience writing basic SQL queries

- Exposure to agile/SAFe software development methodology (eg. scrums etc.)

- Experience working with tools like Maven, Git/BitBucket, Eclipse/IntelliJ IDE, Jenkins

- Prior experience working in Unix environments

- Exposure to continuous integration/deployment (CI/CD) software delivery model

- Experience in cloud platforms like Docker, Kubernetes, OpenShift are a plus.

- Experience in using NoSQL databases and distributed messaging systems such as Redis, Kafka, Couchbase, Cassandra 

in the context of low latency and high transaction volume systems.

- Keen awareness of concerns in massively distributed systems and effective solutions.

- Experience working in DevOps teams and Scrums

- Ability to learn and deep dive into new technology and business domains, question status quo and think outside of 

the box

- Have excellent written and verbal communications skills. Create and deliver effective presentations to Senior - Leadership.

- Prior experience working in financial/payment domain [Preferred]

- Programming experience in any one language (Python, Java, GoLang etc.) [Preferred]

- Prior exposure to BigData-based software architectures [Preferred]

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EsoTeky Solutions - DevOps Engineer - Azure/Windows Server (8-14 yrs) (EsoTeky Solutions Private Limited)

We are hiring for DevOps Engineer for Hyderabad location.

Experience - 8+ yrs

Job Mode : Permanent

Location - Hyderabad

Job Description :

8+ years of experience with a proven skill-set and experience across various Cloud & On-Prem related technologies. 

Following skills are mandatory :

- Core Infrastructure

- Windows Server 2012/2008 R2 or Unix Centos Operating system Skills

- Virtualization - Hyper-V/RDS/Xen/App-V

- Cloud IaaS offerings - Azure/AWS

- PowerShell scripting to manage and/or perform administrative task.

- Virtual Network, Subnetworks, Network Security Groups, Network Interfaces

- Experience in Azure Storage

- Must have experience in Azure DevOps.

- Expertise with Virtual Machines deployments, configurations and pre-deploying scripts using various Azure supported modes

- Expertise in running DSC and Custom scripts

- Experience in configurations and set-up of SQL-SERVERS on Azure IaaS

- Good Understanding of Azure PaaS Services

- Experience with writing ARM Templates for deploying Infrastructure in an automated way is a must

- Understanding and/or experience in Microsoft System Center (SCCM, SCOM, SCSM)

- Previous experience in architecting and implementing enterprise class infrastructure solutions

- Build DevOps solutions using latest tools and technologies

- Understanding of setting-up Alerts, Action Groups and Application insights for the applications

- Setting up of Tags for different Azure resources

- Version Control using Git and Git repository collaboration with Azure

- Working knowledge of ASP.NET code Build and deployment (CI / CD ) using Azure DevOps in Hybrid cloud environment.

- Strong experience in configuring, maintaining and troubleshooting Microsoft based production system.

- Awareness on Continuous integration and delivery - Azure, Jenkins, Maven, Artifactory, AppInsights

- Experience and understanding of Role Based Access Control

- Strong troubleshooting skills.

- Understanding of Information Security best practices.

- Understanding of Scrum, Agile and Agile process.

- Strong verbal and writing communication skills.

- Excellent leadership and customer service skills

Nice to have skills :

- Experience with identifying & resolving perform azure devops bottlenecks

- Exposure to cloud Azure CLI, development

- Exposure to Office 365

- Following Certifications is a big plus:

- AZ-300: Microsoft Azure Architect Technologies

- AZ-400: Microsoft Azure DevOps Solutions

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Ranchi Information Technology - Microsoft Dynamics/Dynamics 365 Technical Consultant/Functional Consultant (1-3 yrs) (Ranchi Information Technology Pvt Ltd)

Technical Consultant :

- Completed at least 2 implementations in BC in manufacturing, supply chain, inventory, finance, sales & purchase

- SQL query writing and SQL reporting

- Power BI report design

- Reports, table-extension, code-unit customization

- Ability to develop scalable designs

Required Candidate profile :

- Strong skill in AL, C#, SQL server, HTML, .NET, Visual Studio IDE

- Technical experience with Azure platform services, BI and reporting

- At least 1yr of experience with Business Central& AL programming

Functional Consultant :

- Gather business requirement, do gap fit analysis & documentation

- Configure and test all modules

- Train users

- Use Power BI, Azure

Required Candidate profile :

- Graduate/P.G.in finance or B. Com or Degree/Diploma in Computer Science

- Completed at least 2 implementation life cycle in Dynamics NAV/Dynamics 365 BC

- Good customer interface skills in English.

Company Info:

Samadhan(a unit of Ranchi Information Technology Centre Private Limited) is in information technology since 1989. Samadhan is a turnkey ERP solution provider. It is a Microsoft's Gold Certified Partner for Microsoft Dynamics Navision.

http://www.samadhanindia.com

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Mutual Industries - Salesforce Administrator - Project Management (3-6 yrs) (Mutual Industries)

- Manage the Salesforce.com database and reporting, and provide training and support to users

- Administrative support to the sales team and coordinate related projects as assigned

- Manage Salesforce security including roles, profiles, sharing rules, workflows and groups

- Maintain and customize Sales Cloud and Service Cloud applications.

- Build custom reports, dashboards, and workflows.

- Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues.

- Develop training materials and provide training and support to SalesForce.com end users

- Maintain database for integrity and accuracy including cleansing and duplicate record management

- Manage all sales related technical resources and migration of data into Salesforce.

- Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users

- Generate a variety of sales related reports

- Administer eMail templates utilized within the sales group

- Administer KPI and related reporting for the sales group.

- Coordinate activities between sales and other departments (such as marketing and training).

Skills Requirements

- Bachelor's degree with 3+ years of experience similar position worked on SDFC customer 360 salesforce

- Experience using project management software such as MS Project, Office 365 etc.

- Working knowledge of MS-SQL Database administration

- Possess a working understanding/experience in SDLC including strategy, requirements definition, design, usability, content development, web development, and QA.

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Senior System Administrator - Windows/Mac/Security/SSO (5-10 yrs) (Benchire)

Position : Sr. System Admin

Location : HSR Layout, Bangalore

Job Description:

- Provide employees with timely, professional, efficient and effective technical expertise on system and network support.

- Support cloud/enterprise IT solutions (infrastructure, security, backup, and storage)

- Perform system installation, configuration and administration on multiple operating system platforms (e.g. Windows, macOS, Unix variants)

- Create and maintain technical documentation to ensure efficient planning and execution.

- IT experience in IT Solutions or System Integration (SI) vendor or as IT or System engineer.

- Basic knowledge of LAN or WAN, systems, virtualization, and networking concepts.

- Good knowledge in Windows OS, Office installation and troubleshooting skills.

- Hands- on experience with network equipment such as switches, firewalls, etc.

- Understanding of SSO tools like OKTA, SAML integrations, Gsuite management, RBAC, etc

- Good verbal and written communication, presentation and negotiation skills.

- Strong business acumen with strong interests in keeping up- to- date with current technologies.

- Ability to learn quickly and strong customer service skills are essential.

- Good analytical and problem- solving skills.

Desired Skills and Experience :

IT Management, IT Service Management, Active Directory, Technical Support, Vendor Management, Network Administration, MDM, Antivirus, Firewall, Switches, Access points, Hubs, Networking, OKTA, SSO,VPN Tunnels,Microsoft Office 365 administration, GSuite,

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MS Dynamics Consultant - PowerApps/CRM/Logic App (4-11 yrs) (IT Consultancy)

Job Description :

- Experience in Dynamics 365 with a good knowledge of its ecosystems and should have worked on at least 3 implementations

- Understanding of Dynamics CRM architecture security integrations Knack for writing clean readable code

- Experience with deployment Solutions Sales Module Service Module Marketing module

- Experience of Development Support AM Work is necessary Perferrable Dynamics Portal

- Experience Unified Service Desk Experience Experience on Devops Plugins XRM Toolbox Flow PowerApps

- Web Services Manufacturing Domain experience Azure Logic Apps C coding Azure Functions Dynamics customization configuration User management

- Deployment Modules to works on Sales Service Marketing Should be able to understand and contribute in Integration ecosystem AM Incident request Management

- Strong in design and development Aligning business requirements with Dynamics 365

Primary Skills :

- Dynamics 365

- Dynamics CRM

Secondary Skills : Azure

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Sharepoint Developer - Azure/C#/SPFx (3-6 yrs) (Freelancer)

Sharepoint Developer:

- IT experience with the skills listed below.

- Experience in O365, SharePoint Online, SPFx, Web Services

- Hands-on experience of back-end languages like C#.Net, Node.js, Python, Java and JavaScript frameworks (e.g. Angular, React)

- Experience on Aurora MySQL

- Knowledge of Azure Cloud

- Experience on Microsoft collaboration technologies (e.g. Power Apps, Power Automate, Power BI)

- Good to have knowledge on Azure DevOps, Dynamics 365 Development

- Develop and design RESTful services and APIs

- SharePoint Online - Projects experience for minimum 2.5 years

- SPFx - Project experience for min 1 year

- Power PlatformProject experience for min 1 year

- React.Js/ AngularProject experience on at-least one (either React or Angular) for 1 year

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proMX - Solution Architect - MS Dynamics 365 - PSA/Project Operations (5-7 yrs) (proMX India)

MS Dynamics 365 - Solution Architect (PSA/ Project Operations)

Job Type : Fulltime

Experience : 5-7 years

- At least 5+ years years of experience in Dynamics 365 CE (CRM) with strong technical and client facing skills.

- Hands on experience on PSA and Project Operations is must

- Dynamics 365 Customer Engagement, knowledge on other Microsoft Dynamics 365 suite of products.

- Dynamics 365 in Online & On-Premise implementations and environments and prior versions.

- Providing highly available, scalable Dynamics 365 architecture

- Hands on experience in C#.Net, Java Script, MS SQL, MS CRM SDK, MSD developer toolkit & SSRS

- Experience in MS CRM & 3rd party Integration using Middleware Tools/ API's (REST, ODATA WebAPI's) /SSIS packages.

- Desirable technical experience includes hands-on expertise in several of the following Microsoft products: Azure Solution development, SQL, Power BI, Logic Apps etc.

- Experience in using Azure services for integration, Power Apps and Power Automate for upstream/downstream systems integrations.

- Experience in data migration - data analysis, data mappings, data harmonization using OOB and third-party tools

- Experienced in reporting architecture, with SSRS and knowledge on Power BI.

- Experience in Agile methodologies

- Outstanding ability in developing strategic ongoing customer relationships, gaining trust of stakeholders and respect for the company through technical leadership.

- Should have good problem solving and analytical skills.

- Be accountable for solution delivery and technical leadership.

- Good Communication Skills in English both written and spoken. Ability to interact with a global audience of customers, partners and a global team

- Ability to identify technical risks before they occur and to develop mitigation and avoidance strategies

- Strong experience in offshore/onsite working model and working with different geographies and culture

Qualifications :

- Degree in Computer Science, Engineering or Business Administration or equivalent work experience

- Certifications and/or experience Microsoft Azure, Dynamics 365 and Power Platform would be desirable

- Certifications and/or experience in Agile Delivery and DevOps would be desirable.

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Senior Principal Consultant - MS Dynamics Platform (12-15 yrs) (Contactx)

Responsibilities :

- Consulting - covering all aspects; including presales and supporting the sales team, product demonstrations, analysis, implementation, and training of end users utilising primarily Dynamics 365 or earlier Dynamics versions such 2016 and 2015

- Collaborate with other software developers, business analysts, software architects and IT professionals to implement Microsoft Dynamics - Case Management solutions.

- Should have done multiple implementation (Dynamics)

- Good experience in solution architecture.

- Should have good support experience

- Knowledge on the latest version (CRM 2012/2016, AX 2012/AX - D365)

- Should have experience on presales of projects

- Customize the system to meet the business needs of the account.

- Integrate existing systems and services into the CRM architecture

- Assist with deployment and provisioning activities

- Good communication and documenting skills.

- A self-starter able to deliver timely results without undue hand-holding

- Work with project coworkers and business owners to produce results perhaps without detailed specs

- Experience working in Agile development environment

- Good Domain knowledge on Manufacturing, Finance and other vertical

Qualifications we seek in you :

- BE/B Tech/M Tech/MCA/BCA

- Excellent written and verbal communication skills

Preferred qualifications :

- MS Dynamic (Case Management Tool) - Functional /Technical

- AX++ / Dot.Net

- MS Dynamics Certification

- Good Analytical skill and highly proactive in approach

- Ability to handle & prioritize deliverables

- Ability to communicate, friendly and cultural behavior during client contact

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MS Dynamic X++ Developer - Workflows/OData (6-13 yrs) (Aequor Information Technologies (Pvt.)Ltd)

Job Description : We are looking for the MS Dynamic X++. Looking for immediate to Max 30 Days NP candidates.

Experience - 6 to 13 years

Work Location - Bangalore (Currently work from home)

N.P - Immediate to max 30 Days

Mandatory Key-skills :

- X++

- D365

- OData Interfaces

- C# and .Net

Requirements :

- 8 years of experience in X++ development experience on tables, forms, queries, entities, customizations using Extensions and chain of command, etc. Knowledge in Odata interfaces of D365,workflows & templates General development skills with C#, .NET and Web Services development.

Responsibilities :

- Develop solutions on Microsoft Dynamics 365 F&O. integrations of D365 with other applications. Understanding the functional requirements, Define technical requirements and design, support, data migration, Production Deployment, Post Go Live support.

Archana
Technical Recruiter
Aequor Information Technologies (Pvt.) Ltd
DBS Business Centre 31A, Cathedral Garden Road NungambakkamChennai-600 034
Website: www.aequor.com

Apply Now

Renoir Management Consulting - Head - IT Services (12-19 yrs) (Renoir Management Consulting)

HEAD of IT

Renoir Consulting is a trusted partner to leading organizations across the globe. For over 25 years Renoir has supported clients in transforming their businesses, partnering with them to realize measurable operational and financial benefits. With a presence across 5 continents, a career with Renoir is dynamic and filled with infinite potential. If you- re curious, analytical, and love working as a team to achieve extraordinary results, come join us.

The Opportunity:

In this role you will have the opportunity to play an integral role in the transformation of the IT systems landscape of the business, its digital solutions and our data by building a strategic plan to transform Renoir into a high performing digital business and in cementing IT as a function that drives value for both our internal and external customers.

Job description:

The Head of IT Solutions role requires an experienced IT leader with a proven background working to support a company in the professional services field. Transforming how our global teams work and share information to drive excellence. The successful applicant will have a wide array of management skills and high level of integrity, creating a culture of trust, openness and accountability for performance.

RESPONSIBILITIES:

- Oversee the transformation of all our IT systems, including but not limited to Finance, HR, CRM, SAP, Office 365.

- Oversee along with the different specialists the O365 cloud landscape for email, SharePoint and related solutions.

- Support department heads in managing the implementation of new processes and how these could be improved by digital solutions.

- Develop success factors and design and implement relevant KPIs to measure and ensure transformation success.

- Assist Senior leadership with developing, updating, implementing, and enforcing industry best practices, and embedding these within the business- IT policies and procedures.

- Distribute workload to technical support team; manage schedules and workflows within the organisation. Hire, train, motivate, and develop technical support staff; monitor and review performance.

- Research and evaluate new digital solutions, hardware and skills required to continually improve the business- IT performance; recommend budgets and coordinate implementation.

- Monitor core technology systems, ensure minimum down time. Create and/or update instructional guides or documentation for general staff and IT and facilitate knowledge-based development.

- Build and manage vendor relationships and regional responsibility for vendor audits (ex: licensing). Manage internal and 3rd party infrastructure resources for delivery of critical site services.

SKILLS/ABILITIES :

Technical Skills :

- Working knowledge of IT technical infrastructure and digital solutions in a Microsoft environment.

- Experience working, setting up and managing IT centralized and de-centralized support functions.

- Project Management delivery experience.

- Experience with Microsoft O365 technologies, incl. Office 365 Service Center, SharePoint, O365 Exchange and Power Tools.

- Experience with integrating and operating cloud-based telephony systems, CRM, SAP Financial and web-based development tools.

- Operational knowledge of migrating systems from in-premise to cloud particularly with SAP and SharePoint.

- Experience working with or managing developer teams to set up and manage Big Data related projects with proper data architecture built-in, data management and data governance processes in place.

- Good working knowledge on various IT security systems and related best practices.

Leadership Skills :

- Solid leadership and people management skills

- Superior interpersonal and social perceptiveness skills to manage different levels of stakeholders across different countries and cultures.

REQUIREMENTS:

- Minimum 12 years of full-time management and work experience in an IT service department, including managing service support teams - IT Service Desk, hardware & software provisioning, network infrastructure, project management, and management of 3rd party delivered services.

- Ideally IT services experience with an international professional services organisation.

- University degree within a related IT discipline.

Apply Now

Digital Forensics Analyst - Network Forensics/Malware Analysis (5-8 yrs) (LeitMotif Solutions Private Limited)

LeitMotif Solutions is a Bengaluru-based provider of recruitment, staffing and training services to its customers - both employers and employees.

We have been retained by a Thiruvananthapuram based technology company that is into large scale 3D Map production and Industry 4.0 Space Technology application development that helps government as well as private users to access a wide range of solution that improve people's life in Land, Aerospace & Cyberspace.

They are looking for a Digital Forensics Analyst to join their team.

Roles and Responsibilities : Deep subject matter expertise & Responsibility includes the following :

(a) Digital investigation : - Business email compromise - Ransomware analysis - Data breaches and IP theft - Spear Phishing and account take over the analysis

(b) Network Forensics

(c) Log data analysis

(d) Mobile Forensics

(e) Malware analysis and malicious code analysis

(f) Capable to lead the team, handling the internal data as well as client data with documentation and project support.

(g) Aware of Types of attacks

- Investigate breaches leveraging forensics tools including Encase, FTK, X-Ways, SIFT, Splunk, and custom investigation tools to determine the source of compromises and malicious activity that occurred in client environments. The candidate should be able to perform forensic analysis on Host-based such as Windows, Linux and Mac OS X, Firewall, web, database, and other log sources to identify evidence and artifacts of malicious and compromised activity.

- Cloud-based platforms such as Office 365, Google, Azure, AWS, etc

- Perform analysis on identified malicious artifacts

- Contribute to the curation of threat intelligence related to breach investigations

- Excellent verbal and written communication and experience presenting technical findings to a wide audience of varying technical expertise

- Be responsible for integrity in analysis, quality in client deliverables, as well as gathering caseload intelligence.

- Responsible for developing the forensic report for breach investigations related to ransomware, data theft, and other misconduct investigations.

- Must also be able to manage multiple projects on a daily basis.

- Manage junior analysts and/or external consultants providing investigative support

- Act as the most senior forensic analyst, assisting staff, provide a review of all forensic work product to ensure consistency and accuracy, and support based on workload or complexity of matters

- Ability to analyze workflow, processes, tools, and procedures to create further efficiency in forensic investigations

Job Requirements :

- CyberSecurity professional with min 5 years of experience.

- Experience in a security professional services consulting firm.

- One or more Digital Forensic and Incident Response Certifications such as GCFE, GCFA, GNFA, GCTI, GREM, CHFI, CCE, CFC, EnCE, and CFCE

- BA/BS or MS degree in an IT or Cyber Related field

- Proficient with host-based forensics, network forensics, malware analysis and data breach response

- Experienced with EnCase, Axiom, X-Ways, FTK, SIFT, ELK, Redline, Volatility, and open-source forensic tools

- Experience with common scripting or programming language, including Perl, Python, Bash, or PowerShell

Apply Now

Information Security Assessment Manager - CISSP/CISA (12-14 yrs) (WEN)

Level CL 7

- Years of Experience Required 12 - 14 Years after graduation

- Education Requirement- Any computer science related graduation. Post-Graduation added advantage

- Special Requirement - Strictly Diversity Profiles Required

- Top Skills Required - Information Security, IT Audit, Cyber Security and Cloud

- Target Organization - Big 4's, Any Multinational organization

- Certifications Required - CISSP, CISA or CIA

Salary Range of the candidates to be target Any candidates who is presently making a fixed pay of INR 22 LPA - 32 LPA

Salary bracket which can be offered by Accenture 25 LPA - 30 LPA Fixed + Variable

Notice Period Maximum 2 Months

Job Description

Organization: Corporate Functions/Finance

Location: Bangalore, India

Level: 7 - Manager

People in the Corporate Function career track contribute to the running of Accenture as a high- performance business through specialization within a specific functional area and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.

Finance professionals prepare and interpret financial plans and reports, ensuring accuracy and compliance with applicable financial rules and regulations, including internal financial controls, to mitigate risk for the company. Finance professionals may also shape and execute client deals to maximize the use of Accenture's capital and resources, manage cash and/or liaise with the investor community.

Job Description:

- The Internal Auditor performs audit projects in accordance with Accenture's audit methodology and The Institute of Internal Auditors- (- IIA- ) International Standards for the Professional Practice of Internal Auditing. The Internal Auditor-Information Technology focuses on audit projects that involve cyber/data security, computer operations, and IT compliance.

- The Internal Auditor effectively executes a wide range of Internal Audit activities in a high quality and timely manner. In their role, they perform activities that include planning and developing work programs, identifying recommendations for continuous improvement in global processes and controls, communicating results, and following up on issues reported. They are also responsible for audit strategy development, organization risk assessment/planning, and completion of special requests for Accenture Management and the Audit Committee.

Key Responsibilities

- Depending on the role/organization the Internal Auditor-Information Technology belongs to and their career level, some or all of the following key responsibilities will apply:

- Participates in the detailed execution and communication of the risk-based work plan, including Accenture Management and Audit Committee special project requests.

- Verifies the adequacy of information technology (IT) operating procedures of the company through a systemic program of audits.

- Assists in development of the Company's annual audit plan and schedule.

- Manages audit work, including audit work plan, work papers, findings, and associated reports.

- Prepares and oversees the preparation of audit reports and work papers to ensure adequate documentation exists to support the completed audit and conclusions.

- Conducts IT integrated audits with operational, compliance, financial, and investigative audit teams, as assigned.

- Manages cyber/data security, IT operations, IT service delivery, and compliance audits, as assigned on a wide-ranging scope of audits with an emphasis on assessing emerging areas of risk including cyber security, artificial intelligence, cloud computing, robotic process automation, and the Internet of Things

- Identifies, recommends, and reports improvement opportunities for global processes and controls.

- As appropriate, identifies opportunities for continuous improvement of technology, security, financial, and other processes and evaluation of organization-driven risk.

- Manages auditee relationship, including facilitating meetings, discussions of findings, and presenting draft and final reports in a professional manner.

- Prepares well-written and timely audit reports and high quality presentations for leadership and board level reporting.

- Develops audit skills and establishes/maintains relationships related to the risk areas assigned.

- Contributes to appropriate skilling of the IA team (e.g., recruiting, training and development, coaching/mentoring, providing career growth opportunities).

- Keeps abreast of company policies and procedures, current developments in technology and auditing professions, and changes in local, state, and federal laws.

Qualifications

Basic Qualifications:

- Bachelor's Degree (Undergraduate degree in Computer Science, Information Systems, Business Administration, Accounting, or Finance)

- CPA or other equivalent certification (i.e. CIA, CISA, or CISSP)

- Minimum of 12-14 years experience in information technology auditing, combined audit/IT audit, or relevant information security or information technology roles.

Preferred Qualifications:

- CPA, CIA, CISA, or CISSP certification

- Big 4 experience

- Experience working in a global Internal Audit function

- Cyber security experience

- Strong working knowledge of operational, compliance and IT auditing techniques

- Broad IT knowledge in infrastructure technologies (networking, data centers, servers, etc.), application development and support, and emerging technologies.

- Experience with Windows and UNIX operating systems and Microsoft Office 365

- Knowledge of and audit experience with SAP

- Sarbanes-Oxley project experience, familiarity with COSO/COBIT framework

Professional Skills:

- Excellent verbal and written communication skills; interpersonal and presentation skills

- Proven management and organizational skills

- Ability to train, develop, and motivate team members

- Demonstrated leadership in professional setting; either military or civilian

- Demonstrated teamwork and collaboration in a professional setting; either military or civilian

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Nustar Technologies - MS Dynamics Field Services Developer - .Net/C++ (4-10 yrs) (Nustar Technologies)

Must-Have/Mandatory -

- Functional understanding and Experience on MS Dynamics Field Services

- Experience in Design and implement MS Dynamics CRM with customer business processes in Field Services work

- Experience in customization, configurations, workflows (OOB, Child, real-time, On-Demand), define and customize workflows/actions, work schedule

- Integrate Dynamics CRM solution into other client's systems like ERP, Intranet, etc.

- MS Dynamics Field Services

- Resco Mobile App

- ASP .NET, C#, .NET, JavaScript

- SQL Server reporting services (SSRS), SSIS

- Web Services, JQuery

- Microsoft SQL DB

- Dynamic 365 portals - HTML, CSS, Liquid

- Microsoft Power Platform

Good-to-Have/Desirable -

- Production support experience and ITIL certification

- Good communication skills

- Good to have any subject related certifications

Key Responsibilities-

1. Manage the applications support operations.

2. Liaise with offshore groups to resolve major issues

3. Act as the primary customer liaison for all risk and audit requirements across the portfolios.

4. Responsible for managing the Service Level Agreements (SLAs) and ensure the SLAs are met

5. Responsible for driving continuous service quality improvements through KPIs and productivity improvements by leveraging industry best practices.

6. Responsible for preparing and presenting the weekly and monthly status reports.

7. Responsible for driving Major Incident Management processes for critical incidents impacting business services.

8. Responsible for maintaining high standards of customer satisfaction.

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Vedlogic Solutions - Microsoft Dynamics 365 Developer & PowerApps Developer (3-9 yrs) (Vedlogic Solutions Pvt. Ltd.)

Designation : Microsoft Dynamics Developer & PowerApps Developer

No of Opening: 10

Experience : 3+ years

Qualifications : B.E.C.E/B.E.I.T/ MCA /M.SC IT

Working Days : Monday to Friday

JD :

- With Experience working on Plugins, workflows, Customizations, configuration

Other Job responsibilities (Generic information.) :

Day-to-day responsibilities: (below JD is generic we are mainly looking for core CRM with above skills)

- At least 3 years of experience in Microsoft Dynamics CRM on-premise and Cloud

- At least 3 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment

- Excellent Analytical and Communication skills

- Leading or participating in the design and architecture sessions with the clients, gathering and documenting business processes and requirements for the project

- Good knowledge of CRMs interoperability capability with MS Office, MS Office 365, SharePoint, Azure and MS BI Stack C#/VB.net, ADO.Net, XML, T/SQL, JQuery, JavaScript, Web Services, ASP.NET skills

- Regularly communicating with the customer on the status of the issue resolution or Project.

- Well Versed with Agile practices.

- Excellent, understanding of MSCRM architecture and its interaction with other interfaced systems in the client environment

- Understands and is able to articulate best practices related to application enhancements/customizations, integration with other applications

- Experience on Power apps will be preferred

- At least 3 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment

Interested Candidate can share CV to careers@vedlogic.com with CTC Details

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SharePoint Administrator - Active Directory (3-7 yrs) (Decent Jobs HR Solutions Pvt Ltd)

Roles & Responsibilities

- Facilitate data migrations to SharePoint from other storage platforms

- Lead the streamlining of file permission changes and audit existing shares to ensure appropriate restrictions are in place

- Take ownership in DLP initiatives

- Assist in daily file management support including file restorations

- Work with other teams to streamline file share locations and design to reduce redundant data and make it easier to locate data

- Design permissions to automate access for frequent employee onboarding and offboarding

- Work with internal and external design teams and stakeholders on implementing SharePoint intranet redesigns

- Create KB articles for knowledge base

- Assist with other Office 365 services as needed

Qualifications

- A bachelor's degree or higher in a technical field

- 3-5 years- experience in SharePoint Administration specifically in SharePoint online.

- Excellent written and verbal communication

- Strong troubleshooting skills

- A strong understanding of Active Directory and identity management systems

- Strong PowerShell abilities

- Strong understanding of Microsoft Graph and Power Automate

- The ability to work independently for long periods of time as well as in a team

- Works well under pressure

Apply Now

Information Security Assessment Manager - Cyber Security/COSO Framework (12-14 yrs) (WEN)

Position Name: Information Security Assessment Manager

Location : Bangalore

Years of Experience : Required 12 - 14 Years after graduation

Education Requirement : Any computer science related graduation. Post-Graduation added advantage

Special Requirement : Strictly Diversity Profiles Required

Top Skills Required :

Certifications Required CISSP, CISA or CIA

Notice Period Maximum 2 Months

Job Description :

- The Internal Auditor performs audit projects in accordance with audit methodology and The Institute of Internal Auditors- (- IIA- ) International Standards for the Professional Practice of Internal Auditing. The Internal Auditor-Information Technology focuses on audit projects that involve cyber/data security, computer operations, and IT compliance.

- The Internal Auditor effectively executes a wide range of Internal Audit activities in a high quality and timely manner. In their role, they perform activities that include planning and developing work programs, identifying recommendations for continuous improvement in global processes and controls, communicating results, and following up on issues reported. They are also responsible for audit strategy development, organization risk assessment/planning, and completion of special requests for Management and the Audit Committee.

Key Responsibilities :

Depending on the role/organization the Internal Auditor-Information Technology belongs to and their career level, some or all of the following key responsibilities will apply:

- Participates in the detailed execution and communication of the risk-based work plan, including Management and Audit Committee special project requests.

- Verifies the adequacy of information technology (IT) operating procedures of the company through a systemic program of audits.

- Assists in development of the Company's annual audit plan and schedule.

- Manages audit work, including audit work plan, work papers, findings, and associated reports.

- Prepares and oversees the preparation of audit reports and work papers to ensure adequate documentation exists to support the completed audit and conclusions.

- Conducts IT integrated audits with operational, compliance, financial, and investigative audit teams, as assigned.

- Manages cyber/data security, IT operations, IT service delivery, and compliance audits, as assigned on a wide-ranging scope of audits with an emphasis on assessing emerging areas of risk including cyber security, artificial intelligence, cloud computing, robotic process automation, and the Internet of Things

- Identifies, recommends, and reports improvement opportunities for global processes and controls.

- As appropriate, identifies opportunities for continuous improvement of technology, security, financial, and other processes and evaluation of organization-driven risk.

- Manages auditee relationship, including facilitating meetings, discussions of findings, and presenting draft and final reports in a professional manner.

- Prepares well-written and timely audit reports and high quality presentations for leadership and board level reporting.

- Develops audit skills and establishes/maintains relationships related to the risk areas assigned.

- Contributes to appropriate skilling of the IA team (e.g., recruiting, training and development, coaching/mentoring, providing career growth opportunities).

- Keeps abreast of company policies and procedures, current developments in technology and auditing professions, and changes in local, state, and federal laws.

Qualifications :

Basic Qualifications :

- Bachelor's Degree (Undergraduate degree in Computer Science, Information Systems, Business Administration, Accounting, or Finance)

- CPA or other equivalent certification (i.e. CIA, CISA, or CISSP)

- Minimum of 12-14 years- experience in information technology auditing, combined audit/IT audit, or relevant information security or information technology roles.

Preferred Qualifications :

- CPA, CIA, CISA, or CISSP certification

- Big 4 experience

- Experience working in a global Internal Audit function

- Cyber security experience

- Strong working knowledge of operational, compliance and IT auditing techniques

- Broad IT knowledge in infrastructure technologies (networking, data centers, servers, etc.), application development and support, and emerging technologies.

- Experience with Windows and UNIX operating systems and Microsoft Office 365

- Knowledge of and audit experience with SAP

- Sarbanes-Oxley project experience, familiarity with COSO/COBIT framework

Professional Skills :

- Excellent verbal and written communication skills; interpersonal and presentation skills

- Proven management and organizational skills

- Ability to train, develop, and motivate team members

- Demonstrated leadership in professional setting; either military or civilian

- Demonstrated teamwork and collaboration in a professional setting; either military or civilian

Apply Now

System Administrator - Wintel/Office 365 (3-7 yrs) (CXO E PArtners)

Job Description :

- The teams are responsible for high-level technical resolution for incidents received from phone calls, emails, or automated ticketing system during specific shifts.

- Responds to telephone calls, email, instant messages, and assigned tickets from customers, assigned work orders/incidents to appropriate support teams, and follow up until closure.

- Respond to, and diagnose problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide remote desktop support and perform other activities based on SOPs.

- Should have decent communication skills and excellent customer interfacing skills.

- Ability to understand Customer issues very quickly based on gathered information and fixes this issue.

- Excellent Knowledge and real-time experience in Windows Server Monitoring, Active Directory User Management, and Office 365/Exchange Server User Management.

- Good conceptual understanding of Windows architecture

- Been into end-user support team for last 2 years

- Hands-on experience on user administration & management (AD, O365, VMWare, etc.)

- Willingness to work on Desktops issues (in domain environment)

- Willingness to work in permanent night shifts (no medical situation)

- Hands-on experience for either O365 or VMWare/Hyper-V or Azure

Apply Now

Aptean - MS Dynamics Navision Developer - .Net/C#/SQL Server (3-12 yrs) (Aptean)

Microsoft Dynamics Navision Developers for ERP Product Based Company

Would you like to be a part of the organization where high energy meets intellect? If you get excited by solving puzzles and working in a collaborative environment, then Aptean wants to work with you!!

Aptean is a leading global provider of industry-focused mission-critical enterprise software solutions. Our solutions help nearly 6,500 organizations stay at the forefront of their industries by satisfying their customers and continuing to operate more efficiently. Headquartered in Alpharetta, GA, Aptean has offices in North America, Europe, and India, as well as an extensive Partner Channel. Our customers are located in 74 countries across Europe, Latin America, and North America. Aptean is focused on providing products and solutions to customers in specific verticals.

Our products are rich in feature and functionality and delivered on-premise, SaaS and Hybrid delivery models. Aptean's products deliver value at lowest total cost of ownership and scale with needs of our customers. Most of our products and solutions are leaders in the vertical market segments they serve. Aptean uses its core values of Drive For Results, Win Together, Foster Innovation, and Be Courageous to guide its employee community to serve every customer in every geography and market.

Position : Engineer, Development

Roles and Responsibility :

- Ability to develop and maintain product code in Microsoft Dynamics Business Central technologies: AL on BC 15 or above, C/AL (nice to have)

- Ability to understand requirements and providing good scalable design suiting the requirements.

- Implement modules for ERP functionality built in multiple products by assessing requirements, following test driven development practices with top quality mindset.

Skills Required :

- Min 3yrs on Microsoft Dynamics 365 ERP, Business Central, AL Programming

- Strong skills on AL, C#, SQL server, HTML, .NET, Visual Studio IDE

- Nice to have : Technical skills in C/AL on C/SIDE

- Development experience with Microsoft Dynamics NAV versions 2016+

- Further Technical experience with SQL Server, BI and Reporting, Azure Devops and Azure platform services

Other skills required :

- Excellent communication skills, analytical approach

- Ability to work with Product owners, testers and architects delivering Dynamics 365 BC solutions on end-to-end implementations

 -Strong practicing experience in Agile development methodologies

Selection Process : Aptitude/MS Dynamics Navision Coding Test/ Technical Interview/ Manager Interview

If you are determined to give your best every day and you are seeking an opportunity to work with an amazing group of people, then apply online today!

Apply Now

MS Dynamic CRM Developer - .Net/C#/PowerApps (5-10 yrs) (Empower Solutions)

MS Dynamic CRM Developer - PowerApps

Job Requirements :

- Minimum of 5 years of experience in Microsoft Dynamics CRM

- 2+ years NAV Finance implementation experience

- Should have MS Dynamics CRM experience, particularly implementing on Dynamics 365 Online that has included the following: Design, development, entity model, security model, and Web services

- Ability to perform the performance fine-tuning in a production environment

- Excellent interpersonal/communication skills

- Able to collaborate with the team, have a strong desire to excel

- Must be able to work independently as well as a team player

- Able to work under tight deadlines

- Extensive .NET Framework and C# development experience including experience with the CRM API, REST/ODATA and SOAP endpoints

- Excellent client-facing written and oral communications skills

- Familiarity with agile software delivery methodology

- Microsoft Dynamics CRM customization using .Net technologies and Web API Server

- Extensive JavaScript, HTML design, and development experience

- Experience in writing complex SQL Queries using SQL Server

- Knowledge of Azure will be added advantages

- Knowledge Field service CRM model will be added advantages

Apply Now

Balbhas - Dynamics 365 CRM Developer - WCF/SSIS/WebAPI (7-13 yrs) (Balbhas Business Sysnomics Pvt Ltd)

Job Description :

- Experience in Microsoft Dynamics CRM 2011/2013/2015 and Know-How of D365 CE. New features in D365.

- Experience in Advanced Customization, Plugins, Custom CRM workflows, Javascript, Odata -

- Experience in CRM development on Sales, Customer Service & Marketing Module

- WCF/Web-services, Web APIs, XML coding

- SQL Server, SSIS, Experience in data mapping, data cleansing, and data enrichment for data migration.

- SQL Querying & experience in SQL staging based migrations to CRM

- System integration experience with third party systems

- Experienced in Dynamics D365 integrations with back-office applications using rest-API/web-services & Azure middleware components like Azure service bus, Azure logic apps, Azure functions, web jobs, etc.

- Experience in integration with telephony, SMS & third-party email gateways

- Experience in online D365 administration through office portal, power platform, Azure portal

- Experience in Exposing D365 for external reporting & help design enterprise reporting strategy.

Work Location- Chennai

Notice - immediate to 30 days

Apply Now

Linux Administrator - Active Directory (2-5 yrs) (Strivex)

Linux Administrator

We are seeking an experienced Linux administrator, who can provide scalable solutions and work independently and be a good team player.

This individual will be also responsible for the day-to-day operations, administering, monitoring, troubleshooting, automation, and configuration of Windows/VMware/Linux servers in AWS and on-prem.

This individual will manage and resolve service requests via ServiceNow ticketing system and work closely with internal teams (DevSecOps, Infrastructure, Networking, UC, and AV) and support other customers like Information Security.

Responsibilities:

- Manage, coordinate, and implement software upgrades, patches, hot fixes on Linux/Windows/ESXi systems, using tools like SCCM, Satellite, Spacewalk

- Maintain OS configuration using Configuration Management tools like Ansible

- Support file/printer servers and manage AD resource permissions

- Manage external digital certificate requests and external DNS provider

- Participate in Data Center consolidation, and migration to the cloud (AWS)

- Provide hands on operational support for Firewalls, Routers, Switches and associated Security related devices.

- Investigate and resolve network and security incidents

- Fault finding, analysis and of logging information for reporting of performance exceptions

- Proactively monitoring system performance and capacity planning

- Create and modify scripts or applications to perform tasks

- Provide input on ways to improve the stability, security, efficiency, and scalability of the environment

- Collaborate with other teams and team members to develop automation strategies and deployment processes

- Design and document SOPs (Standard Operating Procedures) for system administration activities

- Maintain best practices on managing systems and services across all environments

- Must be able to work with minimal supervision, is self-motivated and able to assign tasks and projects independently.

Qualifications :

- BS in Computer Science or Engineering or information systems or related field (or equivalent experience) required

- Good understanding of AWS services like EC2, S3, VPC, Route53 and Kubernetes

- 7+ years Windows/VMware/Linux systems administration experience

- Scripting skills: highly skilled in a at least two typical scripting languages (shell/bash, PowerShell, Perl, python, ruby)

- Knowledge of infrastructure automation tools such as Ansible, Terraform, Satellite, Spacewalk etc.

- Experience designing and maintaining AWS-based systems

- Experience configuring Linux/Windows guests in a VMware ESXi environment

- Experience supporting Microsoft Exchange, preferably in a hybrid environment

- Strong understanding of Active Directory and related technologies, especially DNS and DHCP

- A thorough understanding and management of Microsoft applications: ADFS, PKI, SCOM, KMS, MBAM, RDS, IIS, and SQL

- 2+ years of Office 365 experience including migrations from on-premises highly desired

- A full understanding of Microsoft Office 365 administration and experience supporting complex environments with emphasis on Exchange and SharePoint Online

- In-depth knowledge related to the Office 365 applications and features including Azure Directory

- Excellent problem solving, multitasking, troubleshooting skills and attention to details are required to work in this challenging and dynamic environment

- Windows client OS image building (preferably using MDT) is a plus

- SCCM experience for patch management, application deployment, and OS deployment is a plus

- Knowledge of SSO integration between Office 365 and major SSO providers like Okta

- Good understanding of Cisco switches, DMVPN, Palo Alto Network firewall

- Comfortable working with third parties and managed service providers

- Strong knowledge related to email security (SPF, DKIM, and DMARC) and security best practices in general and mail client/server troubleshooting

- Strong documentation skill, analytical, organizational, and problem solving skills, as well as accuracy and attention to detail

- Very strong interpersonal, customer service, result oriented and team building skills are essential

- Jamf experience for MACs management is a plus

- Any Linux (RHCT, RHCE and LPIC), AWS certifications or Office 365 MCSA will be plus

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Moksh Tech - Microsoft Dynamics CRM Developer - SSIS/SSRS (3-5 yrs) (Moksh Tech)

- Full time position of Microsoft Dynamics CRM Developer at Moksh Tech, a leading MSP & Software Development Company at Prahladnagar, Ahmedabad (www.mokshtech.net)

- Candidate should have excellent spoken and written English language skills.

- Provide support to US based clients. Should be willing to work in any of the shifts according to client's requirements.

- Work from Home (WFH) option is also available.

- You need to arrange for Desktop / Laptop with minimum 40 MBPS Broadband connection.

- Must have 3-5 years of hands on development experience in Dynamics CRM 365/Dynamics CRM 2016/2015.Microsoft Dynamics CRM Certification

- This is a fully remote opportunity with freedom to continue working from home even after lockdown eases. Only your sincerity and dedication is required.

- Candidates having experience in multi-dimensional environment and working experience with US/UK based Clients will be given preference.

- Ready to work in UK shift.

Required Technical Experience :

- As this is an opportunity where one need to directly work with UK client, the candidate must possess excellent communication skills.

- Must be well versed with Plugins, JavaScript, Workflows, Actions, Business Rules, SSRS etc. that are used in Dynamics CRM development.

- Must have used XrmToolbox.

- Must have knowledge of CRM out-of-box customizations.

- Must have worked on at least 3-5 CRM implementations.

- Must have strong understanding of C# AND .NET concepts.

- Must have strong understanding of OOPS concepts.

- Must have worked for at least 1 onshore client.

- Must have worked in at least 1 project involving agile development methodology.

- Ideally must have experience developing for Dynamics CRM online version.

- Should have knowledge on new features in the UCI.

- Should have worked on Portal development for CRM.

- Should have worked on Microsoft Flows, PowerApps.

- Should have experience related to integration and data migration.

- Should have used Git/TFS for code management.

Candidates must have in-depth knowledge of following skill set :

- C# for plugins, Java Script, SQL Server, SSIS, SSRS, Nuget, RESTful APIs

- Experience of Agile working will be added advantage

- Experience and certification in Microsoft Dynamics CRM is must.

- Must have good written and verbal communication skills.

Responsibilities :

- Have to be involved with client in daily standup calls.

- Need to understand the functional requirements and provide technical solutions for the same.

- Have to be involved in requirement gathering, development and post implementation support.

- Work with the business teams- members in UK.

- Must be willing to work in UK shift if required. After joining if candidate is found capable of efficiently managing his/her daily work then; can be allowed to work in 09:00am to 05:30 pm India shift as well.

- Use Azure Devops for managing your daily tasks.

Preferred Attributes :

- An ability to participate in many projects simultaneously.

- Great attention to detail and a high level of organization.

- The desire to work as part of a team.

- Critical thinking aptitude.

- Empathy for our customers and team members and their circumstances and a desire to help them.

- A positive, courteous demeanor.

- An aptitude towards service.

- Openness to feedback.

- Ability to learn from experience.

- Ready to work in any shifts including night shift ( USA / UK Shift ).

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Moksh Tech - Windows System Administrator - Virtualization/Active Directory (4-15 yrs) (Moksh Tech)

Job Description :

- Full time Windows Senior System Admin ( Tier 1, Tier 2, Tier 3 ) position at Moksh Tech leading MSP & Software Development Company at Prahladnagar, Ahmedabad, Gujarat, India (www.mokshtech.net)

- Candidate should have excellent spoken and written English language skills.

- Provide support to US, UK, Aus based clients. Should be willing to work in any of the shifts according to client's requirements.

- Job location wherever you are - WFH permanently.

- 4 - 15+ years' experience in a Windows System Admin role

- 4 - 15+ years in customer service

- Microsoft Certification

- Candidates having experience in MSP environment and working experience with US based Clients will be given preference.

Required Technical Experience :

- Experience supporting Active Directory including group policy, PowerShell scripting & domain trust

- Proven ability to manage server roles & features, regular support operations, end-users support calls.

- Managing Exchange and Office 365 environments

- Having hands on good experience on Virtualization (VMWare, Hyper-V)

- Proven experience managing industry-leading cloud provider platforms: Azure, AWS (Preferably AWS trained / Certified -AWS Cloud workspace)

- Proven understanding of how VOIP Services / Support if any Call Center experience)

- Experience managing remote access solutions including Microsoft RDS, Cyberoam Firewall administration

- Experience in Firewall / Switching.

- Experience working with vendors, Microsoft licensing in an introductory support role

- Proven experience troubleshooting ISP related issue and co-ordination with the vendor's

- Comprehensive knowledge of managed services & multi-tenant support environments

- Must have good written and verbal communication skills.

Preferred Attributes :

- An ability to participate in many projects simultaneously.

- Great attention to detail and a high level of organization.

- The desire to work as part of a team.

- Critical thinking aptitude.

- Empathy for our customers and team members and their circumstances and a desire to help them.

- A positive, courteous demeanor.

- An aptitude towards service.

- Openness to feedback.

- Ability to learn from experience.

- Ready to work in any shifts including night shift.

- This is a Full time and permanent position.

- This is permanently WFH position.

- You must have good condition Laptop / Desktop with minimum 40 MBPS Broadband.

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CloudThat Technologies - MS Dynamics Trainer - Azure/Cloud Computing (3-6 yrs) (CloudThat Technologies)

Introduction to the Role :

The Microsoft Dynamics 365 Training Specialist develops and conducts customized technical training programs and consulting for CloudThat. This includes comprehensive curriculum from introductory through advanced levels of technical instruction for Microsoft Dynamics 365. The Training and Consulting Specialist conducts training, webinar presentations, or other types of training to CloudThat customers or employees.

Job Responsibilities :

- Strong technical expertise with Microsoft Dynamics 365

- Experience in D365 Training and/or Consulting.

- At least one certification in D365.

- Basic knowledge of Cloud computing preferably Azure.

- Experience with Power Platform

- Ability to research, comprehend, and apply new training methodologies and information about the software we sell and train on

- Conduct technical training sessions covering the general usage, configuration, enhancements, support, and Reporting tools in Microsoft Dynamics 365

- Conduct professional corporate training for CloudThat clients across the globe through personal or online sessions

- Consulting for CloudThat's clients all over the globe

- Degree in Computer Science, Management of Information Technology or a related field or equivalent experience

Good to Have :

- Experience with C# programming.

- Experience with Office 365 administration

- Certification in Azure

Role Requirements :

- 3+ years of experience in taking technical training on Microsoft products

- Prior experience or working knowledge of how to design, create and deliver professional corporate training programs, including course syllabus and agendas, participant guides, user guides, exercises including scenarios and solutions, handouts, power point presentations, tests, surveys for satisfaction

- Ability to determine appropriate instructional methods

- Select or develop appropriate teaching aids, such as handbooks, demonstration models, visual aids, and tutorials

- Strong organizational and communication skills are required

Key Personal Attributes :

- A strong 'stage presence' and ability to manage client interactions, requirement gathering discussions, etc.

- Ability to work independently with minimal direction providing technical and non-technical support to multiple users

- Proficient in technology consulting, training and development

- A strong people motivator with prominent levels of energy

- Proactiveness - Be proactive in understanding the needs of our customers/clients

- Relentless learner and the passion to pick up recent technologies

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Hypersonix - IT Systems Administrator - Azure/Active Directory (3-6 yrs) (Hypersonix)

Hypersonix.ai is disrupting the Analytics space with AI, ML and NLP capabilities to drive real-time business insights with a conversational user experience, enabling decisioning at the speed of thought. Hypersonix.ai has been built ground up with new age technology to simplify the consumption of data for our customers in various industry verticals. Hypersonix.ai is seeking IT Systems Security Engineers.

Job Description :

- Hands-on experience on designing and developing the automation scripts through Python, Shell, PowerShell scripting

- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware

- Incident analysis/RCAs/troubleshooting and identification of permanent resolutions

- Administer servers, laptop and desktop computers, printers, routers, switches, firewalls, phones, software deployment, security updates and patches

- Hands-on experience in services administration like Azure AD services, OS, VMware, Antivirus, Endpoint vulnerability management.

- Strong understanding of multiple technologies including but not limited to Office365, Antivirus, WLAN, CASB Citrix, file integrity monitoring etc.

- Support Microsoft 365 Exchange and SharePoint online environment

- Develop procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse.

- Extensive knowledge of ITIL processes

- System administration, supporting multiple platforms and applications

- Stay current with technological developments in systems administration technology and recommends ways to take advantage of new technology.

- Manage office LAN, WLAN network, firewall and Site-to-Site VPN

Requirements :

- B. Tech/ B.E. in IT, EC, Computer Science or equivalent/ relevant.

- 3-6 years of experience.

Certifications :

- CCNA/CCNP

- Cleared Microsoft SCCM Intune certification Exam 70-696.

Desirable Skills :

- Ability to multi-task, prioritize and be comfortable working within an ever-changing environment

- Ability to communicate effectively, both verbally and in writing

- Ability to work unsupervised and in a team environment

Apply Now