Office 365 Administrator - Troubleshooting (3-6 yrs) (Kyros Consultants)

Position : O365 Administrator

Exp : 3 to 6 years of overall IT experience.

Location : Noida, Film City

Role :

- Minimum of 3-6 years of experience in overall O365 administration primarily including Exchange Online, Azure Active Directory, Azure AD synchronization.

- Must be open for 24- 7 support

- Strong understanding of day-to-day functionality in Office 365 services like, Skype for Business, Microsoft Teams, One Drive for Business, Exchange Online & Active Directory.

- Strong communication skills & experience in handling global support/clients.

- MCSA : Office 365 Certification is mandatory.

- Extensive knowledge of Office 365 Suite, its features, troubleshooting and end to end support :

- MS O365 Suite

- Exchange Online, OneDrive, Yammer, Skype For Business (Teams), SharePoint Online, Power Apps, Flow, Cloud,App Security, Azure AD, Security & Compliance, Intune, Azure ATP, Cloud App Security, Dynamics 365

(Optional) :

- Extensive experience and skill in the use of PowerShell to report on and manage O365 services

- Troubleshooting and monitoring of Azure AD connect.

- Managing and ensuring availability of Office365 services (Skype for Business), Exchange Online (email, calendar, tasks), O365 Administration using Office365 Admin Console and Office365 Command Shell.

- Managing user accounts and user licenses through the Office 365 admin centre in the Microsoft cloud platform or Windows PowerShell cmdlets.

- Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-spam, Anti- malware, Security and compliance.

- Creating or managing requests related to Office 365 Suite.

- Automating and Developing PowerShell scripts for processes within the environment.

- Supports Microsoft Office 365 Exchange Online users using MS Office Outlook 2016 and OWA.

- Mailbox management like Mailbox permission, delegation, quota management, mail tracking, and mail transport rule creation/modification.

- Knowldege of Active Directory and management will be added advantage.

- Knowledge of MS Exchange Server 2013, Exchange 2016 will be added advantage.

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