System Administrator - VMware/Hyper-V (5-10 yrs) (IT By Design)

Job Description :

- Desktop Troubleshooting

- Desktop connectivity troubleshooting

- Printer installation and support

- Client VPN installation and support

- Microsoft Office Suite support

- AD user account management

- Wintel, Virtualization, Office 365/Exchange, cloud, BC/DR, etc

- Advanced server administration, deployment, and migration

- Application support and troubleshooting

- LAN/WAN troubleshooting and diagnosis

- private and public cloud administration

Required Candidate profile :

- Open to work in US shifts

- Excellent Communication

- B2B Process

- Global client handling experience via calls, chat & emails

- Positive attitude

Skill set required :

- WinTel

- VMware/HyperV

- Desktop Support

- Window Server

- Active Directory

- Office 365

- IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware. Design, implementation, and support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc. 

- Support business continuity and disaster recovery solutions.Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.

- Remote access solution implementation and support: VPN, Terminal Services, and Citrix.System documentation Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.Advanced Desktop Troubleshooting, Office 365 administration

- Microsoft Exchange 2010 and higher administration. Basic private and public cloud administration. Server and network alert management and remediation.

- Server anti-malware administration and resolution.

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