Interested in working for Canada's 4th fastest growing tech company as named by Profit 500!
Job Description : Maropost is looking for a Business Analyst to join our development team in our India office. If you want to work with other brilliant people in extraordinary work culture and are eager to learn (and have fun) along the way. Then, Maropost is the place for you.
About Maropost :
- Maropost is the only unified customer engagement platform designed from the ground up that connects companies with their customers at every step of their journey. Providing a single customer view, Maropost creates unified, personalized customer experiences, helping brands increase conversion and brand loyalty. Pairing white-glove service with industry-leading technology, Maropost makes customer engagement easy.
- Headquartered in Toronto, Maropost was named Canada's 10th fastest-growing company by Canadian Business in 2019 and ranked #159 on Deloitte's North America Fast 500 growth index in 2018. Recognized as a G2 Leader, Maropost is trusted by brands like SCOTT Sports, New York Post and Mercedes-Benz. Learn more at maropost.com
About the Position :
- Reports to the Product Manager, Marketing. Maropost is looking for a talented individual to join our Transactional Messaging team. In this role, you will help us pave the way for products that help to deliver the right information at the right time.
- Your mission is to make sure our software can be accessed anywhere and provide our clients with a mechanism to drive greater engagement with the brand across Email, SMS, and Push technologies.
Your Opportunity :
- Participate in creating the product vision, roadmap, and go to market of the product
- Articulate & support our India associates (Support, Customer Success Managers, Development) understand the product vision & priorities
- In collaboration, with the Product teams for Marketing, Integrations, Mobile and Analytics, refine the product backlog
- Decompose epics into stories ensuring that non-functional requirements are included and incorporated into each iteration
- Develop story acceptance criteria, this includes validation that the story has the appropriate persistent acceptance tests, and that it otherwise meets our Definition of Done
- In collaboration with development team leads - size, sequence and schedule stories
- Coordinate with other Business Analyst & Product Managers, capturing cross-platform dependencies
- Partner with the development team to successfully deliver in scope and on time
- Participate in Go to Market Activities as they relate to your released features
What you bring to the role :
- Experience building, designing, working with Rest APIs
- Deep familiarity with Email, SMS and bi-directional messaging
- Experience with SDK for iOS and Android
- Previous experience as a Business Analyst / Product Owner / Product Manager
- Minimum 3 year's experience in a software/tech development environment (Experience in a tech startup preferred.)
- A degree in business, computer science, engineering or equivalent
- High-level of competency required in effectively eliciting and documenting product requirements
- Well versed in the principles of Lean, Agile, Kanban
- Outstanding written and verbal communication skills and interpersonal skills
- Ability to manage competing priorities, adjust for risk, and prioritize the product backlog
- Advanced level user in Office 365 (working knowledge of Aha!, Pivotal Tracker, Sketch, Miro Asana and InVision is a nice to have)
- Ability to think rationally and make data-driven decisions
- Ability to deliver on objectives as demonstrated in Iteration reviews/demos
What Kind of Person are you?
- You are creative, curious, and aren't afraid to ask a lot of questions.
- Collaboration is exciting to you and you enjoy understanding the perspectives of others.
- You have a ton of ambition and want to work amongst a team that will inspire you on a daily basis.
- You are resilient and can take candid feedback well.
- You are OK with juggling lots of priorities and can synthesize multiple perspectives to get the most important thing done.
- You are detail-oriented and organized and love to write.
- You love listening to customers, discussing strategy with colleagues, but also diving into the weeds.
Equal Employment Opportunist :
- Maropost is deeply committed to promoting diversity, advancing equity and fostering a culture of inclusion. Therefore, we invite applications from marginalized and equity-seeking groups. Individuals seeking employment at Maropost are considered without regards to race, colour, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status. Accommodations are available on request for candidates taking part in all aspects of the selection process.
COVID Notice :
- Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.
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