Primary Duties and Responsibilities :
Under the direction of the MIS Manager the Dynamics 365 CRM Developer will :
- Create, update and deploy customisations and third-party add-ons
- Create custom modules, workflows and business process flows
- Manage releases across dev, staging and production environments
- Build and configure CRM forms, views, dashboards and workflows
- Design, write and deploy reports using SSRS
- Maintain platform documentation and data dictionary
- Engage with the monitoring and evaluation team to assist in creating data models for use in PowerBI
- Implement and maintain data import and export scripting
- Manage permissions, roles and data privacy in the context of the CRM's users
- Setup, customise and maintain Power Portals for external users including design and implementation of a professional and effective user interface and experience
- Create and manage integrations to exchange data with third party APIs
Required Qualifications :
You will possess the following qualifications and experience :
- At least ten years experience working with Microsoft Dynamics 365 CRM (primarily online/cloud)
- Experience in application development using C# and JavaScript
- Experience working with integrations such as Azure AD, Office 365 Exchange, Sharepoint and PowerBI
- Experience establishing and managing external-facing Power Portals
- Proven Experience in hands-on data migration into CRM
- Demonstrated experience in Version Control
- Experience managing data integrations in and out of Common Data Service
- Experience writing and publishing reports in SSRS
- Excellent organisational and project management skills
- Ability to coordinate multiple stakeholders and different activities at the same time, meet deadlines;
- Excellent communication skills, including the ability to communicate with diverse and non-technical stakeholders;
- Demonstrated ability to work under pressure and manage competing priorities and timelines.
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