Job Description - You Lead the Way. We- ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we- re supporting our customers- financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what- s possible - and we- re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
American Express Global Card Network Platform authorizes and processes all of the company- s customer card transactions. The Card Network platform is the critical back bone for all of American Express card transactions, and is a near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.
American Express is making strategic investments in new card network products and platforms to allow the company to meet its ambitious global growth agenda. American Express is looking for strong leaders and engineers to be part of high energy and efficient teams that will build and support our next generation card network systems.
American Express Technologies is looking for a DevOps Engineer to join a dynamic and innovative team.
Our team provides critical insights for American Express' business. The team uses Agile methodology for project delivery and operates in a fast-paced business environment developing highly available solutions there will always be exciting challenges in this environment.
You will be part of a fast-paced team responsible for developing and delivering products. You will be challenged with identifying innovative ideas and proof of concept to deliver against the existing and future needs.
Responsibilities Include :
- As a DevOps Engineer you will be responsible for maintaining the platform.
- You will guard the platform against degrading performance and work collaboratively with engineers across multiple teams and systems team to build a sustainable, scalable, distributed, fault-tolerant system.
- You will also proactively monitor systems using enterprise/platform adapted monitoring tools, and respond to incidents (as needed).
- You will also be responsible for ensuring any production deployable code has all the necessary Alerts, necessary logging needed to debugging and work with operations to update runbook.
- You will be working with multiple teams to identify areas of improvement within the platform and build a solution to automate monitoring solutions for the next generation platform, technology and constant innovations to drive efficiencies.
- You will be responsible for implementing tracing, monitoring, tooling solutions to maximize the performance and availability of our Web applications.
Minimum Qualifications :
- Experience in a high pressure fast paced work environment supporting- critical systems
- A proven hunger to learn new technologies and translate them into working software
- Managing distributed, scalable, secured, and highly-available platforms
- Understanding of cloud technologies such as Kubernetes and Docker
- Hands on experience leveraging monitoring tools such as Prometheus, ELK, Grafana
- Strong knowledge on Linux RHEL based distros
- Experience with scripting languages (Bash, Python)
- Knowledge on network rules creation, load balancer configurations, network packet analysis and network protocols.
- Strong communication skills in line with DevOps blameless culture. Ability to communicate across peers, and senior leadership to explain impacts, outages, and planned change events.
- Strong troubleshooting skills and experience working within a heterogeneous environment
- Ability to solve problems quickly and independently
Bachelor's degree in Computer Science, Computer Engineering or equivalent work experience
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
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