Technical Business Analyst - CRM Implementation (3-10 yrs) (Accord Consultants)

Job Title : Technical Business Analyst

 JOB RESPONSIBILITIES :

- Contribute to the transfer of functional requirements to development and test teams.

- Stay abreast on updates and new releases in CRM technologies and able to educate end-users on CRM functions.

- Perform system integration or user acceptance testing.

- Microsoft Dynamics CRM certifications strongly preferred

- Minimum of 3 years- experience in CRM implementation, configuration, system design or related business experience

Excellent knowledge of the Dynamics CRM 365 Product and hands on experience configuring the product including : Entity Creation, Workflows, Business Rules, Business Process Flows, etc.

- Strong project experience translating client business needs into software capabilities.

- At least 3 years project experience creating functional designs, test conditions and test scripts.

- Strong team player working in agile environments.

- Proficient with Excel, PowerPoint, Outlook and Word.

- Experience with Microsoft Visio or other process modelling tools preferred.

- Excellent English writing and verbal skills

 JOB QUALIFICATIONS :

- Bachelor's Degree in Business Information Systems, or any related field

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