Office 365 Architect - Solution Design/Exchange (12-19 yrs) (MindGen Solutions)

We have a senior opportunity for Architect-Office 365 with one of our client for Mumbai.

Job Description:

- Overall 12+ yrs of exp with Troubleshoot Teams implementations, assessing, architecting and supporting Office 365 Groups and Exchange.

- Analyze, architect, design and deliver solutions on Teams platform components.

- Architecture and engineering of Microsoft Office 365 Groups, Teams, providing guidance and deep technical knowledge on various Teams architecture elements deployed in an Enterprise environment.

- Capture, triage, troubleshoot and resolve issues, escalate when needed, engage 3rd parties as needed to fulfill support needs.

- Service Health monitoring using MS 365 console and actively respond based on system alerts and notifications.

- Resolve and act as escalation and coordination point for Teams incidents and problems related to escalations from service desk and performs root cause analysis.

- Requirements gathering for design, development and deployment of a platform or product ensuring adequate resiliency.

- Gather, Understand and Successfully Translate business requirements into technical specifications.

- Act as Subject Matter Expert on Teams support and operations.

- Present Teams and Office 365 Platform Services across all organizational levels (Technical, PM's and Executives).

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