Job Description :
Potential candidate must have worked in following areas :
Office 365 Administration :
- Support the messaging environment in the Cloud (Office 365).
- Review, test, and make recommendations for standard email practices.
- Experience with supporting anti-spam filtering, logging and email tracking and transport rules.
- Perform scripting administration tasks and reporting using PowerShell.
- Help ensure team performance meets or exceeds defined Service Level Agreements
- Troubleshoot active sync issues with mobile devices.
- Troubleshoot issues with Skype for Business
- Maintain Active Directory services 2016 and Exchange O365
- Managing Users, Groups and Computer accounts for the BD Clients.
- Managed Group Policy Objects (GPOs) throughout the Active Directory (AD) enterprise Maintained and managed Domain Name Service (DNS) for client o Created and maintained email addresses and distribution lists in MS Exchange.
- Automated and executed Office 365 procedures utilizing Windows PowerShell
- Query Exchange environment using the Office 365 Command online tool
IT Infrastructure :
- Leading the team of technical professionals during the development stages.
- Assist in defining SLA's for the IT department to match the organization's strategic goals. Managing IP allocation and ensuring minimal downtime of machines.
- Plan for environment growth and performance needs.
- Working Knowledge of Google Suite.
- Installing and configuring the hardware/ software/ mail servers, ensuring optimal performance.
Technical Support/ Troubleshooting :
- Conducting periodic reviews with the customer and analyzing calls and their trends to take proactive measures to reduce knowledge-based calls.
- Suggesting improvements in the operations and processes make the system foolproof.
- Install and configure roles and services such as IIS, AD, Clustering, etc.
- Investigate performance issues & Refer to error logs to investigate and resolve the issues.
- Maintain legacy operating systems supporting legacy products.
- Policy Management for individual users, Group users, and entire organization through Active Directory in Windows 2003, 2008 R2, 2012R2 & 2016.
Microsoft Network :
- Knowledge of Implementation of Active Directory, Domain Controller, MS Exchange Server, SPS, MSDCRM.
- Implementation and performance tuning of Windows 2008/2012 Server environment for client's operations.
- ADS like - creating child domain, OU- s, replication, creating and maintaining user accounts- .
- Managed systems configuration and maintenance, problem troubleshooting, system and program security.
- Managed Applications and program management, planning and directing upgrades, and testing operations to ensure optimum system functionality.
System/Networking :
- Complete understanding of TCP/IP, UDP, ICMP.
- DNS, DHCP, SNMP, Load Balancing, MRTG, IPTraf, TCPDUMP etc.
Security :
- Secure internet services, with squid Proxy and IPtables firewall.
- Security Policy Designing, Implementation
- Firewalls (IPtables, Netgear, IP Filter, Fortinet)
- LAN/WAN security, Network/Host Security Auditing, Vulnerability Scanning (Nessus).
Primary backup administrator :
- Redesign the backup infrastructure to mitigate all recovery problems and reached a 100% successful restore rate over a 12-month time-frame.
- Ensure successful completion of all Symantec Backup Exec and NetBackup jobs.
- Provide granular restore of emails, SharePoint items, and SQL databases.
- Create new backup jobs and policies, rotate backup tapes daily & Restore files and systems as needed.
- Maintain licensing compliance.
- Design new backup platforms for infrastructure growth, disaster recovery, and business continuity.
- Perform random test restores monthly to ensure backup and restore capabilities are functioning properly.
Software :
- Apache, IIS, Nginx with HTTP/HTTPS Support. o DNS (BIND 8/9), MS Domain, POP, IMAP, IMAP, SMTP Protocols.
- Mail Services (Postfix, Qmail, Zimbra, Postfix, MS Exchange 2007&2010) o Antivirus Packages (Symantec Endpoint Protection, Trend Micro PC-cillin )
- X Window System (configuring servers, desktops, application servers, XDM)
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