Techno India - MS Windows Support Executive - System Administration (3-8 yrs) (Techno India Group)

- Exceptional customer service skills and dedicated work ethics

- Ability to multi-task in a fast paced environment and prioritize assigned tasks

- MS operating system support for Windows 7,8 & 10

- Proficiency with the MS Office Suite including MS Access

- Troubleshooting of basic connectivity & network problems

- Threat prevention along with virus, spyware and malware removal

- Support for our fleet of corporate and field office computers and multi-function printers

- Deployment and configuration of software and system images

- Creation, monitoring and resolution of client tickets based on priority

- Development and maintenance of technical documentation and procedures

- Management of user accounts and computers in Active Directory

- On-premise Exchange and Office 365 account administration

- Phone support for inventory event password requests and cancellations

- Additional duties as assigned

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